PERIOD | TYPE OF CONTACT | PERSONS INVOLVED |
| 1ST month | Personal and/or Telephone | Bi-weekly contact with the volunteer (Big), parent/guardian, child. |
| 2-6 months | Personal and/or Telephone | Monthly contact with volunteer (Big), parent/guardian, child |
| By the end of the first 4 months | In-Person Interviews | An in-person interview must be held with the parent/guardian and the child. Whether this is an individual or joint interview is at the discretion of the Service Delivery Staff. A separate in-person interview must be held with the volunteer |
| 7-12 months | Personal and/or Telephone | Bi-monthly contact with volunteer (Big), parent/guardian, child |
| Annually (on or about the anniversary of the match) | In-Person Interviews | In-Person Interview with the volunteer (Big), parent/guardian, child |
| After 12 months | Personal and /or Telephone | Quarterly contact with volunteer (Big), parent/guardian, child |
| At the time of closing | In-Person Interviews | With the volunteer (Big), parent/guardian, child |